A well-chosen piece deserves a long life. We encourage long-term wear of clothes and believe that every small repair is a natural step in this direction. That's why we offerfree repairs for minor defects,part of our commitment to quality, responsibility and real customer care.
What we repair (examples)
- unsewn hems
- loose seams
- loose buttons
- small consolidation interventions where needed
We do not replace the product. We intervene discreetly, with the same attention to detail, to restore its original shape and functionality.
Free repairs are for minor defects, not for cut changes or design transformations.
How do you initiate the repair?
- Send a clear photoof the defect at the addresshello@ipanomi.com
- You receive our confirmationand next steps after the assessment.
- Bring the part to the workshop(Bucharest) orsend by courierThe cost of transportation is borne by the client; the intervention remains on our part.
- Execution time:The repair usually takes5–10 business daysfrom the moment the piece arrives at the workshop. We will notify you by email when it is ready.
Where can you find us?
In our workshop in Bucharest onStr. Drumea Rădulescu, No. 34, Sector 4. See how to get here onGoogle Maps
We would be pleased to meet you.
We are waiting for you in the workshop to see how we work and touch the materials from our collections.
